Privacy Policy

1. Introduction

Multiverse Consulting LTD (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect information when you visit our website or interact with our services.

2. Information We Collect

We may collect and process the following information:

• Personal identification details such as name, email, and phone number when you contact us.
• Business information required for service agreements or invoicing.
• Technical information such as IP address, browser type, and usage data for analytics.

3. How We Use Your Information

• To respond to your inquiries and provide support.
• To deliver our IT services and fulfill contractual obligations.
• To maintain and improve our website, ensuring a secure and personalized experience.
• To comply with legal requirements and industry standards.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once data is no longer required, it is securely deleted or anonymized.

5. Data Protection and Security

We implement appropriate technical and organizational measures — such as encryption, firewalls, and access controls — to ensure the protection of personal data against unauthorized access, alteration, or disclosure.

6. Data Sharing

We do not sell or rent personal data. Information may be shared only with trusted service providers, contractors, or partners who assist us in delivering our services, and only under strict confidentiality agreements.

7. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the right to:

• Request access to your personal data.
• Request correction or deletion of your personal information.
• Withdraw consent at any time, where processing is based on consent.
• Complain to a supervisory authority if you believe your rights have been violated.

8. Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and monitor performance. You can control or disable cookies through your browser settings.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: it@aalexandrou.com
Address: Nicosia, Cyprus